Family Care

Family Care is a Medicaid long-term care program designed to serve older adults and adults with disabilities. The goal of Family Care is to help members live independently in their homes or their communities for as long as possible. Family Care members have access to a variety of long-term care services that help to support their individual needs.


A Team of Health Care Professionals

Coordinate and develop a care plan with a team of professionals.

Your care team will consist of:

  • Care Manager
  • Nurse

The Family Care program provides services that meet member's long-term care outcomes. You and  your care team will work together to develop a cost-effective care plan.

Long-Term Care Services

This includes paid services from  our network of providers.

Services may include:

  • Adult Day Care
  • Counseling Services and Education
  • Employment and Community Services
  • Medical Supplies and Equipment (approved in your care plan)
  • Rehabilitation Services
  • Residential Services
  • Support and Care Services
  • Transportation

The program does not cover physician and medical services, hospitalizations, or pharmacy services. Your Medicaid or Medicare benefits or personal insurance will cover these. For a detailed list of services within the Family Care benefit package, download the Family Care handbook. All services require authorization before receiving them.

You could be financially responsible for care services received from out-of-network providers that were not approved.

Active Involvement

We encourage active involvement from you, your family, and authorized representatives in determining the services and support that best meets your needs.

Manage Your Own Services

You will decide how and from whom you receive your services.