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Medical Services

For medical service providers:  EFFECTIVE July 1, 2016, we will only accept and process claims CCI receives electronically through a clearinghouse.  In addition, we will only send you electronic remittances (ERA 835) and only issue payment via electronic funds transfer (EFT).


Providers of Medical Services including DME, Skilled Nursing Facilities and Therapies:

Community Care accepts electronic claims through a clearinghouse. The Community Care, Inc. Payer ID is 39126. Please work with your clearing house to set up electronic billing and make sure to provide the Payer ID.

If you are currently not working with a clearing house, Community Care Inc. has partnered with Office Ally which is a Full-Service Medical Claims Clearinghouse designed to help you submit your claims electronically. Submitting your claims electronically is more efficient, results in a faster payment on claims, and may become mandatory in time. As an added bonus, providers submitting through Office Ally will not only be able to submit their claims electronically but will be auto-enrolled to receive electronic remittance advice without having to fill out an ERA enrollment form. Community Care provides all of these opportunities at no cost to you!

The contact number to enroll with Office Ally is (360) 975-7000 Option 3 and their e-mail is Support@OfficeAlly.com

Visit the Office Ally website.

Download the Office Ally provider packet.


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 Corporate Headquarters: 205 Bishops Way, Brookfield, WI 53005
Phone: (414) 231-4000 Toll Free: 1-866-992-6600 TTY: Call the Wisconsin Relay System at 711
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