Community Care Privacy Reminder

As required by federal and state laws, Community Care and all of our providers must protect the privacy of our members and only share information with others who have the legal right and need to know.

Please remember the Business Associate Agreement you signed with Community Care clearly identifies how you can use and disclose member information. It also describes your responsibilities to protect that information and how to report any disclosures or improper use to Community Care. The Business Associate Agreement applies to those not typically covered directly by the federal and state laws.

Please remember:

• Any discussion about a member's information, services or care received must be conducted privately.
• Emails that contain member information such as his or her name or any other identifiable information, including date of birth, social security number or address, must be encrypted.
• Member information is confidential. Any information you as a provider hear, see, and/or learn must be considered privileged and can only be shared with those who have a legal right and need to know.
• We thank you for your continued cooperation and encourage you to contact any member of the Community Care Provider Network team with questions.

Encryption - Send a Secure Email